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China Duty Free Group (CDFG) on Wednesday celebrated the opening of a new-look departures duty-free store at Hangzhou Xiaoshan International Airport.

A grand opening ceremony was attended by CDFG President Charles Chen and Deputy General Manager Wang Yanguang; Hangzhou Xiaoshan International Airport General Manager Zheng Xiangping and Deputy General Managers Zhu Qian and Jia Buwei; together with Chen Gang of Hangzhou Airport Customs and Hangzhou Airport Border Protection Office. Wang Hong, the airport director, attended the ceremony and congratulated the stakeholders on the opening.

china duty free

The golden touch: Representatives from China Duty Free Group, Hangzhou Xiaoshan International Airport, and other official organisations mark the opening in spectacular style.

The new 1,000sq m store offers an extensive range of Chinese tobacco and liquor brands; imported wines, spirits and tobacco; and imported fragrances, cosmetics, food, confectionery, luxury and accessory brands.

china duty free

The elegant 1,000sq m store offers an extensive range of international and Chinese brands across a diverse array of categories.

Big-name labels making their debut include Tom Ford, Jo Malone, MAC, Sulwhasoo, Giorgio Armani, YSL, Clarins, La Prairie, Vichy, La Roche-Posay, Helena Rubinstein, Kiehl’s, fresh, L’Oréal and many other internationally renowned brands.

The new store design combines elements that convey the beauty of Hangzhou, including a door shaped like a wave from the city’s famous West Lake. Another feature sees the bluestone plate of the Southern Song Dynasty Imperial Street (a hugely popular downtown recreation of what Hangzhou looked like seven centuries ago) used as an in-store pathway. Such features are designed to showcase Hangzhou’s charms to the world, CDFG said.

Speaking at the opening ceremony, Charles Chen said that CDFG has enjoyed a strong and long-term relationship with Hangzhou Xiaoshan International Airport over the past eight years.

Thanks to the strong support of the airport, Customs and related official entities, business has come on “in leaps and bounds,” Chen noted. And thanks to excellent service from customer-friendly staff, the duty free offer has been well-received, he added.

The new store, conceived and refurbished by internationally renowned designers, represents another step forward in CDFG’s internationalization and modernization, Chen said.

china duty free

Charles Chen explains the store concept to senior officials.

Zheng Xiangping expressed his warm congratulations to CDFG on the opening of the new store. He emphasized the importance of cooperation between the airport and CDFG and thanked the retailer for its long-term support.

Zheng said that the good spirit, achievements and excellent service provided by CDFG had allowed Hangzhou Airport to achieve both financial and social benefits. He cited the September 2016 G20 Summit in Hangzhou as an example of how the cooperative spirit between the two organizations had resulted in positive feedback on a very high profile occasion.

He said he hoped to strengthen the alliance with CDFG even further to encourage a “win-win” in the future and increase the airport’s strong momentum.

Hangzhou Xiaoshan International is one of the world’s top 100 airports by passenger traffic, which grew by 12.6 percent last year according to Airports Council International.

The airport has maintained particularly strong growth of its domestic route network while opening up several international routes in recent years. As a result of the G20 Summit effect, several further international connections were opened.

Chen said that CDFG places great importance on its relationship with Hangzhou Airport. The retailer has been developing fast over the past two years, he pointed out, winning key businesses at Hong Kong International, Macau International, Beijing Capital and Shanghai’s two international airports.

CDFG will build on that expertise to provide Hangzhou Airport’s arriving and departing consumers with more convenient and high-quality duty-free shopping services, he pledged.


Shopping & Duty-Free